Sales Policy – Viral Heat Nova
Effective Date: February 7, 2025
At Viral Heat Nova, we are committed to providing high-quality heating products with a seamless shopping experience. This Sales Policy outlines our terms and conditions regarding purchases, pricing, discounts, order processing, and customer satisfaction.
1. Product Availability & Orders
✅ All orders are subject to product availability. If an item is out of stock, we will notify you promptly.
✅ We reserve the right to limit quantities per customer to ensure fair access to all buyers.
✅ Viral Heat Nova may refuse or cancel any order if fraudulent activity is suspected.
📌 Note: If your order is canceled, you will receive a full refund to your original payment method.
2. Pricing & Promotions
💰 Prices listed on our website are subject to change without prior notice.
🎯 Discounts, promotions, and special offers are available for a limited time and cannot be applied retroactively.
🚚 Shipping fees and taxes will be calculated at checkout based on your location.
📌 We strive to provide accurate pricing, but in case of errors, we reserve the right to correct them and cancel any affected orders.
3. Payment Methods
We accept the following payment methods:
🔹 Credit/Debit Cards: Visa, MasterCard, American Express, Discover
🔹 Digital Payments: PayPal, Apple Pay, Google Pay
🔹 Buy Now, Pay Later (if available)
📌 All transactions are securely processed, and customer information is protected.
4. Shipping & Delivery
🚛 Orders are processed within 1-3 business days and shipped via our trusted carriers.
📦 Delivery times vary based on location and shipping method selected.
💡 Customers will receive a tracking number once the order has shipped.
📌 For full details, please review our Delivery Policy.
5. Returns & Refunds
If you are not satisfied with your purchase, you may return it within 30 days of delivery. Items must be in unused condition and in original packaging.
📌 For complete return and refund details, please see our Refund and Return Policy.
6. Warranty & Product Support
🛠️ Most of our products come with a limited manufacturer’s warranty against defects.
📩 If you experience any issues, contact our support team at support@viralheatnova.com for assistance.
7. Customer Support & Order Assistance
📞 Phone: (620) 221-6221
📧 Email: support@viralheatnova.com
🌐 Website: www.viralheatnova.com
Our customer service team is available Monday – Friday, 9 AM – 6 PM (EST) to assist with your orders.
By making a purchase on Viral Heat Nova, you agree to abide by this Sales Policy. We appreciate your trust and look forward to serving you! 🚀
Let me know if you’d like any modifications or additional details. 😊
